How safe your personal data is with us, how it is used, and what rights you have — all clearly explained here.
Last Updated: January 2026Protecting your privacy on Big Bets is one of our top priorities. A summary of our core Privacy Policy is provided below.
All your data is protected with 256-bit SSL encryption. Third parties can never access your information.
Big Bets never sells your personal data to advertisers or third parties. Your data belongs to you.
You can request to view, correct, or delete your data at any time.
Your data is stored on secure servers with regular backups. Unauthorized access is fully prevented.
We are transparent about which cookies we use and why. You can disable non-essential cookies at any time.
Your data is never held beyond what is necessary. Once the defined retention period expires, data is securely deleted.
Big Bets is a trusted online gaming and betting platform in Bangladesh. We hold our members' privacy in the highest regard. This Privacy Policy is designed to give you a clear understanding of what information we collect, why we collect it, how we use it, and what rights you have.
By creating an account or using any of our services on Big Bets, you agree to the terms of this Privacy Policy. We will never misuse your data without your consent or sell it to third parties.
This Privacy Policy applies to:
Big Bets collects only the information needed to provide you with the best possible service. We do not collect excessive or unnecessary data.
Information you provide when registering or using our services:
| Type of Information | Reason for Collection |
|---|---|
| Full Name | For account verification and the KYC process |
| Mobile Number | For login verification and security notifications |
| Email address | For account notifications and support |
| Date of Birth | To verify age (18+) |
| National ID / Passport | To meet KYC legal obligations |
| Proof of Address | For identity verification and fraud prevention |
| Payment Information | In processing deposits and withdrawals |
When you use our platform, certain information is collected automatically:
Big Bets uses your data only for legitimate, clearly defined purposes. Each use case is detailed below in accordance with our Privacy Policy.
Big Bets does not sell or unnecessarily share your personal data. In certain limited circumstances, a minimal amount of information may be shared — strictly on a need-to-know basis.
Our payment processors (bKash, Nagad, Rocket) receive only the minimum information required to complete financial transactions. They operate under their own privacy policies and may not use your data for any other purpose.
If we are required to share your information due to a court order, government investigation, or legal obligation, we will comply with the law. Where possible, we will notify you in advance.
Big Bets uses cookies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored on your device.
| Cookie Types | Purpose | Expiry |
|---|---|---|
| Essential cookies | To maintain login sessions and security | Deleted at end of session |
| Preference Cookies | To remember your language and interface preferences | 30 days |
| Analytics Cookies | To understand how the platform is being used | 90 days |
| Performance Cookies | To improve page loading speed | 30 days |
You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work correctly.
Big Bets protects your data using industry-leading security measures. Under our Privacy Policy, data protection is an ongoing, continuous commitment.
Big Bets does not retain your data longer than necessary. Our Privacy Policy defines specific retention periods for each category of information we collect.
| Type of Information | Retention Period |
|---|---|
| Account information | 5 years after account closure (as required by law) |
| Financial transaction records | 5–7 years (legal obligation) |
| KYC documents | 5 years after account closure |
| Gaming History | Active account + 2 years |
| Cookie data | 30–90 days (depending on type) |
| Support Conversations | 2 years |
| Marketing Preferences | Until consent is withdrawn |
When the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.
Under Big Bets' Privacy Policy, you have certain important rights regarding your personal data. We fully respect and uphold each of these rights.
To exercise any of these rights, please contact our support team. We will respond within 30 days of receiving your request. In some cases, legal reasons may prevent us from fulfilling certain requests — if so, we will explain why.
Big Bets is intended exclusively for users aged 18 and above. We do not knowingly collect personal information from minors, in accordance with our Privacy Policy.
Big Bets uses certain third-party services to support platform operations. These service providers receive only the information necessary to perform their specific functions.
BKash, Nagad, Rocket, and other payment service providers use the necessary information to process transactions. They operate under their own privacy policies.
We use anonymous traffic analytics to monitor platform performance. No personal information is included.
Game providers on our platform receive only the information necessary to operate the games. They have no access to your personal or financial data.
Big Bets may update this Privacy Policy from time to time. Changes may occur due to legal requirements, the addition of new services, or security improvements.
If you have any questions, concerns, or complaints about this Privacy Policy, our support team is always ready to help. We are available 24 hours a day, 7 days a week.
Your privacy is fully protected on Big Bets. Register today and enjoy a trusted, secure, and exciting gaming experience.