Safe Gaming

On Big Bets Responsible Gaming
Keep it fun, keep it safe

Gaming is for fun, not stress. Big Bets believes every player should play within their limits — mindfully and for enjoyment. We are here for you, always.

24/7 Support Services
18+ Age Restriction
5 Protection Tools
100% Voluntary Controls
Play Safe For enjoyment

Our Responsible Gaming Tools

Big Bets puts you in full control of your play. Use the tools below to set your own limits and decide how much you want to play.

Deposit limit

Set a limit on your daily, weekly, or monthly deposits. Once set, it cannot be easily increased at your own discretion — and that is exactly what makes it effective.

Session Time Limit

Decide in advance how long you'll play each day. When your time is up, Big Bets will automatically alert you and give you the option to end your session.

Cooling-Off Period

Take a break for 24 hours to 6 weeks to clear your head. During this time, no bets can be placed from your account.

Self-Exclusion

If you feel gaming is getting out of control, you can request to have your account fully closed for a period of 6 months to 5 years.

Reality Check

You'll receive reminders at set intervals to let you know how long you've been playing. This helps you stay aware and reconnect with real life.

Loss limit

If your losses exceed a set amount, Big Bets will automatically stop your session. Keep your financial losses in check.

What is responsible gaming

Responsible gaming means enjoying gaming in a way that stays fun without negatively affecting your personal life, relationships, or finances. Big Bets believes that everyone can play mindfully and in a controlled way — with the right tools and information.

Gaming is entertainment. Just as many people enjoy watching a cricket match, others spend their leisure time on betting or casino games. But when that enjoyment turns into addiction, problems begin. Big Bets' responsible gaming programme is designed to help prevent exactly that.

Core principles of responsible gaming

  • Gaming is always For Entertainment, not as a source of income
  • Money Lost Chasing Losses No
  • Setting a budget within your means and sticking to it
  • Avoiding gaming as an escape from stress or loneliness
  • Prioritizing family, work, and health above gaming
The responsible gaming policy at Big Bets is not just a formality — it reflects our genuine care for every member.

Recognize the Warning Signs

Gaming addiction does not happen overnight. Warning signs appear gradually — they may seem minor at first but can become serious over time. If you or someone you know is showing the signs below, it is time to take notice.

Financial warning signs

  • Betting beyond your means or playing with borrowed money
  • Chasing losses by placing more bets
  • Spending money on gaming instead of paying bills or debts
  • Hiding gaming expenses from family

Mental & Behavioral Signs

  • Feeling restless, irritable, or low when not gaming
  • Steadily increasing the amount you play, unable to cut back
  • Wanting to quit gaming but repeatedly failing to do so
  • Constantly thinking about gaming — when to play next, how much you could win

Social Signs

  • Spending more time gaming instead of being with family and friends
  • Difficulty focusing on work or studies
  • Repeatedly arguing with loved ones over gaming
These signs are not a sign of weakness. They are signals that you could use a little help. Big Bets is always here for you.

Check Yourself

Answer the following questions honestly. If three or more answers are "Yes", start using our responsible gaming tools or reach out for support.

1
Are you spending more time or money on gaming than you used to?
2
After a loss, do you find yourself betting more to try to win it back?
3
Have you tried to cut back or stop gaming but been unable to?
4
Have you neglected family, friends, or work because of gaming?
5
Do you turn to gaming to relieve stress or anxiety?
6
Do you hide how much you gamble from family or friends?
7
Do you feel restless or irritable when you are unable to game?
8
Have you borrowed money or used family funds to gamble?
This assessment is for self-awareness only. For professional advice, please contact our support team.

How to Use the Tools

Big Bets' responsible gaming tools are easily accessible from your account settings. Every tool takes effect immediately.

Set a deposit limit

Go to Account Settings → Limit Setting → Deposit Limit to set your daily/weekly/monthly limits.

Enable Session Timer

Go to Profile → Gaming Controls → Session Reminder to choose your preferred time.

Take a cooling-off period

Go to Settings → Break & Exclusion → Cooling Off and choose a period from 24 hours to 6 weeks.

Request Self-Exclusion

Go to Settings → Breaks & Exclusion → Self-Exclusion to take a long-term break.

Decreasing a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this is in place to protect you.

Limit Setting Details

Big Bets lets you set a variety of limits on your account. The table below covers every limit type and how each one works.

Limit Type Takes effect To Make Changes
Daily deposit limit Immediately (when lowering) 7-Day Wait to Increase
Weekly Deposit Limit Immediately (when lowering) 7-Day Wait to Increase
Monthly Deposit Limit Immediately (when lowering) 30-Day Wait to Increase
Session Time Limit From the Next Session Can Be Changed at Any Time
Loss Limit Immediately (when lowering) 7-Day Wait to Increase
Cooling-Off Period Immediately Auto-Reactivation After Period Ends
Self-Exclusion Immediately No Changes Before the Set Period Ends

Self-Exclusion Process

Self-Exclusion is the most powerful responsible gaming tool available. If you feel that gaming is having a negative impact on your life, choosing Self-Exclusion is the right step.

1
Go to Account Settings

After logging in, click the profile icon in the top right corner and select "Settings".

2
Go to the Responsible Gaming section

Click the "Breaks & Exclusion" tab and select the "Self-Exclusion" option.

3
Select Duration

6 months, 1 year, 2 years, or 5 years — choose the duration that works best for you.

4
Confirm

Confirm your decision. Self-exclusion takes effect immediately and cannot be reversed before the period ends.

5
Get Help from Support

Alongside Self-Exclusion, our support team can connect you with professional help and resources.

Self-Exclusion is a serious decision. Once activated, your account cannot be reopened during the selected period. Any attempt to register a new account will also be blocked.

Tips for Safe Gaming

The best approach to responsible gaming is planning ahead. Keep these tips in mind before you play on Big Bets.

Do
  • Set a budget before you play
  • Set Time Limits Before You Play
  • Play for Entertainment
  • Enjoy your wins, accept your losses
  • Take a Break and Spend Time with Family
  • Check your gaming history regularly
Exclusion
  • Don't chase your losses
  • Never play under the influence of alcohol or drugs
  • Never gamble on borrowed money
  • Don't play when you're stressed
  • Don't stay up late playing for long stretches
  • Do not treat gaming as a source of income

Budget Planning

Set aside a fixed budget for gaming each month — an amount you can afford to lose without affecting your daily life. Once that budget is gone, stop gaming for the rest of the month. Big Bets' monthly deposit limit tool makes this easy to stick to.

Remember: winnings from gaming are a bonus, not a reliable income. Never bet with household money or your savings.

Help & Resources

You are not alone. Problem gambling is a recognised mental health condition with effective solutions. Big Bets is committed to connecting you with the right support.

Big Bets Support

Live Chat

24/7 Instant Support

Email Support

[email protected]

Personal Counseling

Request from your account

Professional Support Resources

Seeking professional help for a gaming problem takes courage. The resources below can support you:

  • National Mental Health Helpline — Government mental health services with free counselling available
  • Gamblers Anonymous Bangladesh — Peer support groups for people with gaming addiction
  • Local Mental Health Professionals — Psychiatrists or counsellors specialising in behavioural addiction
  • Family & Friends — Talk to a trusted loved one; you don't have to face this alone
Asking for help is not a weakness — it takes courage. Big Bets is here to guide you toward the right support.

FAQ

Yes. Any withdrawable balance in your account at the time of Self-Exclusion activation will be returned to you. Our support team will assist you throughout this process.

Yes. Lowering your deposit limit takes effect immediately. However, increasing your limit requires a 7-day waiting period — this is designed to protect you from making impulsive decisions.

A cooling-off period is a short-term break (24 hours to 6 weeks) that ends automatically when the period expires. Self-exclusion is long-term (6 months to 5 years) and cannot be cancelled before it ends. For serious concerns, self-exclusion is the recommended choice.

Not directly. However, your family can contact our support team to raise their concerns. We will assess the situation and take the appropriate steps.

Yes, completely free. Deposit limits, session timers, cooling-off periods, and Self-Exclusion — all tools are available at no cost to every Big Bets member.

Yes. Big Bets is strictly for users aged 18 and above. Age verification is mandatory at registration. Parents can use parental control software to restrict their children's access to gaming sites.
Responsible Gaming

Play Safe, Stay Happy

Every member's safety is our top priority at Big Bets. Register today and enjoy peace of mind with our responsible gaming tools.

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